Commerce Policies

Refund and Return Policies

We will issue a refund to your original form of payment for items returned within 14 calendar days.

Items must be returned in their original condition; shrink-wrapped products must be unopened.


Returns are accepted within 14 days of the date that you received your order.  Books, DVDs and CDs (in their original, unopened, shrink-wrapped condition) can be mailed with the original packing slip to:

Maimonides Sleep Arts and Sciences
6739 Academy Rd Ne Ste 380
Albuquerque, NM 87109

Non-refundable Items

  • Digital Downloads - We are unable to issue refunds for downloadable products.
  • Online Training and Education Courses - We are unable to issue refunds for online training and education courses. If you are having trouble accessing the course, please contact us here

Cancellation Policy

Live Training and Workshops

The cancellation policy provides two options.(1) Regardless of when you cancel, your money will be fully refunded (minus a $25 cancellation fee) only if your spot is filled by someone on the waiting list to attend. (2) If no one fills your spot, the full amount of payments will be held in reserve to be used at any other Maimonides Sleep Arts & Sciences program (on-site or online).

Delivery / Shipping Policy

All online orders are processed within 24-48 hours.

Domestic orders are sent via USPS Ground at current published rates.

International orders are sent via best rate to destination. Shipping rates must be confirmed and accepted prior to shipment.